You’ve heard of the butterfly effect – but what’s ‘The Hyundai Effect’?
You don’t have to be an expert on chaos theory to understand the principle behind the butterfly effect. The idea is that a tiny cause, like the flapping of a butterfly’s wings, can lead to a huge effect, such as a tornado. But how is this relevant to a company that makes construction equipment?
A meaningful concept
The aim of any brand concept is to help people understand what the company provides and how it approaches its business. Hyundai Construction Equipment recognised in the butterfly effect a wonderful metaphor for its machinery, from the simplest Compact Excavator to the most rugged, hi-tech Crawler Excavator. For any operator using these machines, the experience is like entering another world – a world of power and precision where the tiniest effort can move mountains.
It’s the attention to detail that makes the difference. An exterior that’s built for the long haul. A comfortable interior with intuitive controls. Immense power delivered right where and when I need it. It’s as if the machine becomes an extension of me.
The secret? Listening to customers.
The operator’s experience is the inspiration for every part and every machine we make. Everything we do starts from a desire – for more power and efficiency, speed, precision, better comfort, maximum uptime, easy maintenance or a specific challenge. No detail is too small, and when it comes to quality, there is no room for compromise. To guarantee that we keep meeting our customers’ needs, every new machine is subjected to hundreds of individual tests at the Hyundai Reliability Assessment Centre.
The Hyundai R&D Centre listens above all to machine operators, to their challenges, experiences and ideas.
Fast distribution and reliable aftersales services
The effect doesn’t just apply to the operator’s experience. It is relevant to all our processes, including what happens when the equipment leaves the factory. Whether they’re purchasing compact excavators or earth moving machinery, our customers know they can depend on quick delivery anywhere in the world. Our global dealer coverage is supported by strong local networks and personal aftersales services.
Our priority is to make sure our customers have what they need, when they need it.
Tiny efforts, big results
Our approach has proven that small efforts lead to great things, like international acclaim for our HX excavator series and a product line that expands to meet growing demands for efficiency, productivity, safety, durability and convenience. Operators of our machines report a similar feeling: in the cab, every input has untold potential, and the smallest effort can create unimaginable results.
This is what we call ‘The Hyundai Effect’.